FluxWerks Privacy Policy

Last updated: 11 September 2026

1. Who we are

FluxWerks is developed by Metallibitti Oy, an independent game studio in Finland. Metallibitti Oy is the controller of the personal data described on this page. You can reach us at fluxwerks@metallibitti.fi.

2. In short

• FluxWerks collects nothing automatically: no analytics, no telemetry and no automatic crash reporting. The only data we receive is a report you choose to send with Send Report in its Report a Problem panel.
• Before you send, the game lists every file in the report with its size, and you can untick any of them or open the report folder to look.
• Your Windows user name and computer name are removed from logs before they are added to a report.
• Report files are deleted after 90 days and report records after 12 months.

3. What a report contains

A report is created on your computer first, in the game's Reports folder. When you send it, we receive only the files you left ticked, plus the report details:

• Report details: the kind of report (error, crash, load failure or feedback), the feedback category, the error code, the game version and edition, the Unity engine version, the world's name and internal ID, the day and play time in that world, what the game was doing, and the list of problems with their error messages and technical traces.
• What you type: the description and, if you give one, a way to contact you. Both are optional.
• Game log: a record of what the game did during the session, such as loading and saving, including the names of your saves and worlds. Your Windows user name and computer name are removed from it.
• System information: the game version, operating system, processor, graphics card, memory, screen resolution, the game's settings and, if the report was made in a world, that world's generation seed, world options and difficulty settings.
• Screenshot: an image of the game when the report was made.
• Save file: a copy of your world. It contains everything in the world, including any names and notes you typed into the game.
• Crash dump (crash reports only, not ticked unless you tick it): a snapshot of the game's memory at the moment it crashed. It can contain fragments of anything the game had in memory, and it cannot be cleaned of personal details the way logs are.

A report does not include your Steam account, Steam ID or name.

4. Why we use it and on what basis

We use reports to find and fix problems in FluxWerks and, if you gave contact details, to reply to you.

• Report content: your consent, given when you press Send Report (Article 6(1)(a) GDPR). You can withdraw it at any time by asking us to delete your report.
• Preventing abuse of the report service: our legitimate interest in keeping the service available (Article 6(1)(f) GDPR). To limit how many reports can be sent from one network per minute, your IP address is checked while the report uploads. It is not stored.

5. Where reports are stored and who handles them

• Cloudflare, Inc. runs the report service for us. Report files and records are stored in Cloudflare's European Union data location. Like any website, Cloudflare receives your IP address when the report is uploaded. Cloudflare, Inc. is a US company, so its data processing terms cover any access to report data from outside the EU: it is certified under the EU-U.S. Data Privacy Framework and also uses the EU Standard Contractual Clauses.
• Discord: when a report arrives, a short notice is posted to a private channel on our Discord server so we see it. The notice contains only the kind of report (and for feedback, whether you picked bug, suggestion or other), the error code, the game version and edition, the names and sizes of the attached files, and the report IDs. It never contains your description, your contact details or any file. Discord Inc. is based in the United States and is certified under the EU-U.S. Data Privacy Framework, which the European Commission recognises as protecting personal data adequately.

We do not sell or share reports with anyone else.

6. How long we keep reports

• Report files (logs, system information, screenshots, saves and crash dumps): deleted automatically 90 days after they are uploaded.
• Report records (the report details, your description and contact details): deleted automatically 12 months after the report was sent.
• Unfinished uploads: a report that never finishes uploading is deleted after 7 days.
• Discord notices stay in our private channel until we remove them. They contain no personal details beyond the report IDs.
• Copies we download: when we look into a report, its files and details may be downloaded to one of our computers. Those copies are deleted once the report is 90 days old.

We delete a report earlier if you ask us to.

7. Your rights

You have the right to access your report, to have it corrected or deleted, to restrict or object to its use, to receive what you sent in a portable format, and to withdraw your consent. Reports carry no account information, so please include the Report ID shown in the game (Report a Problem, Saved Reports, then the report) when you email fluxwerks@metallibitti.fi.

Deleting a report from the game's Saved Reports list removes it from your computer only. To have a report you already sent deleted from our service, email us.

If you think we handle your data unlawfully, you can complain to the Finnish Data Protection Ombudsman: tietosuoja.fi.

8. Steam

FluxWerks is sold on Steam and uses Steam for achievements and Steam Cloud saves. Valve handles that data under the Steam Privacy Policy; we do not receive it.

9. Changes to this policy

If the way the game handles data changes, we update this page and its date.